![]() ![]() Wash prior to first use dishwasher-safe on top rack.Please ensure you have provided accurate delivery details prior to the delivery of your order.Components (Illustration 1): Food Holder and Slider On this occasion, please contact customer service on + 44 (0) 1 or email If our courier attempts delivery, and no one is present to accept, the goods will be returned and held at a local delivering depot where they will await our instruction. The driver is not responsible for decanting pallets, therefore you will need to use your own personal equipment where possible, to accept and take goods into your premises.ĭeliveries must be signed for by an adult aged 18 or over. If there are any visible signs of damage to the exterior pallets or cartons, please contact customer service on + 44 (0) 1 or email immediately.Īll goods are delivered on trucks therefore you will need to ensure your desired delivery address has sufficient access for the driver to safely and legally stop to unload the delivery. ![]() Whilst every effort is made to deliver orders in immaculate condition, occasionally problems can occur in transit. ![]() ![]() Uk Mainland, UK Offshore Islands & Scottish Highlands, Northern Ireland, Ireland and, European deliveries are handled by On Demand Warehousing.Īdditional charges apply for Named Day, AM and Next Day services.Īll orders are palletised, shrink wrapped and covered on top to ensure all goods are kept safe and secure during transit. Alternatively, you can notify us of any special instructions when placing your order online.Ĭonfirmation of despatch, complete with final invoice, will be emailed to your registered email address on the day of dispatch.ĭelivery times are not binding and are subject to Bank Holidays. If these timescales are unsuitable, please contact customer service on + 44 (0) 1 or email. Orders placed on a weekend, will be dispatched the following Wednesday.įor European customers will be able to select "Customer to Collect / Arrange Collection" due to the complex nature of shipping in the EU, but you can expect to receive your order within 10 - 14 days of order placement.ĭeliveries are made between 9am and 5pm, Monday to Friday. Goods for European customers and outside of Europe are usually ready for shipping within 3-5 working days after receiving the order. Orders placed on a weekend, will be dispatched the following Tuesday. Orders placed before 12pm, Monday to Friday will be dispatched within 3-5 working days in the UK Mainland. Orders placed over the weekend can be collected the following Tuesday.Ĭollection must be specified at the basket page. Orders placed before 12pm, Monday to Friday, can be collected the following working day. Orders can be collected from our warehouse in Manchester, free of charge. Please contact Customer Service on Live Chat, + 44 (0) 1 or email for a quote. Shipping costs vary, dependent on the number of pallets and destination. Northern Ireland Deliveries | 3 – 5 Working Daysįree Delivery on orders over £750 ex VAT – Minimum Order Value £250 net + VAT UK Offshore Island & Scottish Highlands| 3 – 5 Working Daysįree Delivery on orders over £1000 ex VAT – Minimum Order Value £250 net + VAT Shipping cost is calculated at the checkout stage. UK Mainland Deliveries | 3 – 5 Working Days Please note that all prices are excluding V.A.T. in the UK Mainlandīecause of the vast difference in item weight, pallet quantity is worked out at 1 pallet per every £500 NET of V.A.T Items are bought in bulk, so delivery costs are charged per pallet.Īlso we offer parcel delivery 48 hrs tracked for orders under £500 in the UK. įREE delivery on orders over £500 excluding V.A.T. If you have any questions, please contact customer service on Live Chat, + 44 (0) 1 or email. Please take the time to carefully read the delivery information and timescales for your specific location. ![]()
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